Refund policy
Returns, Refunds & Replacements
Because MARAL products are food items, all sales are final and products cannot be returned or exchanged for food-safety reasons.
Damaged, incorrect, or problematic deliveries
If an item arrives damaged, incorrect, incomplete, or otherwise has a delivery-related problem, email info@tamar-foods.com within 7 days of delivery. Include your order number, a clear description of the issue, and photographs of the product, packaging, and shipping label when applicable.
We will review each eligible request and may provide an appropriate replacement or refund. Requests submitted after the 7-day reporting period or without sufficient information may be declined.
Order changes and cancellations
We begin processing orders promptly. Contact us as soon as possible to request a change or cancellation. We cannot guarantee changes after an order enters processing or ships.
Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to post the credit.
Last updated: July 30, 2026.